INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products does NeoFit offer?

NeoFit offers orthopedic supports, walking aids, respiratory care products, home patient care essentials, and incontinence care solutions.

Do you deliver nationwide?

Yes, we deliver healthcare products across Pakistan with reliable shipping services.

How long does delivery take?

Most orders are delivered within 3–5 business days, while large medical equipment may take 5–7 business days.

Are your products genuine?

Yes. We supply high-quality healthcare and orthopedic products sourced from trusted manufacturers.

Can I return a product?

Yes, eligible unused products can be returned according to our Return & Refund Policy.

Do your products come with a warranty?

Selected products include a manufacturer's warranty. Warranty availability depends on the specific product.

How can I track my order?

Once your order is dispatched, our support team can help you track your shipment.

Which payment methods do you accept?

We accept Cash on Delivery (where available) and other secure payment methods offered during checkout.

Can I get help selecting the right medical product?

Yes. Our customer support team can guide you in choosing the most suitable product for your requirements.

How can I contact NeoFit?

You can contact us through WhatsApp, phone, email, or the contact form on our website. Our team is always happy to assist you.

NeoFit — Trust Section

Fast Shipping

Nationwide rapid shipment service
is offered by neofit.com.pk

Secure Shopping

Buy with confidence knowing that
your funds are secure with us.

VISA MASTERCARD COD

Talk to our representative

0300-NEOFIT  ā€¢  Our hotline is
on WhatsApp as well

Cash on Delivery
Fast Delivery Nationwide
7-Day Easy Returns
100% Genuine Products
WhatsApp Support

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